PITCHTRACKER BASEBALL & SOFTBALL FAQs
Does Diamond Kinetics still sell PitchTracker Smart Baseball and PitchTracker Smart Softball?
No. PitchTracker Baseball and PitchTracker Softball are currently un-available for purchase.
For the time being, we do not have a timeline for when PitchTracker Baseball and PitchTracker Softball will be added to the Diamond Kinetics app.
Can I still use my PitchTracker Baseball and/or PitchTracker Softball?
Yes, you can.
PitchTracker Baseball and PitchTracker Softball Smart Balls can still be used with the existing PitchTracker Apps.
What if I have an issue with my PitchTracker Baseball or PitchTracker Softball?
Although we are no longer selling or supporting PitchTracker products for the Diamond Kinetics app, we will still offer support to those that are having issues with their PitchTracker Baseball or Softball.
To contact support regarding a PitchTracker product, please utilize one of the following options:
- Log in to your PitchTracker app and utilize the in-app Support
- Utilize the web chat on https://diamondkinetics.com/ (lower right hand corner of screen)
- Email firstname.lastname@example.org